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Faq’s

Frequently Asked Questions

How Can We Help You?

How much does Ohio Billing charge their clients?

Every client receives a tailored setup. Your specific community will determine whether you're charged a flat rate or a percentage of the revenue generated.

What's the timeline for initiating services with Ohio Billing?

With a committed effort from the client to provide all necessary setup details, the process can be expedited to as little as 14 days. Typically, the timeline extends to about 30-45 days on average.

Does Ohio Billing conduct any internal audit?

Annually, Ohio Billing entrusts an independent auditor to perform a thorough SOC1 (Service Organization Control 1) evaluation, guaranteeing our adherence to stringent compliance protocols through effective internal controls.

What is the frequency of processing claims?

Claims are processed and sent to payors on a daily basis. Ohio Billing prides itself on achieving same-day processing, guaranteeing a turnaround within 48 business hours of receipt.

What is the benefit to outsourcing your billing?

Consider the financial cost to handing your billing in-house: employee wages, vacation/sick leave, benefits, hiring and training. Other costs include the billing software, clearinghouse, phone system for consumers, patient statements.

100+

Happy Customers

44,000+

Claims Processed in 2024

21 million+

Revenue Generated in 2024

20+

Team Members

Why Ohio Billing?

We Don’t Just Collect Payments

We partner with you to recover more revenue, reduce administrative burden, & ensure full compliance. Our clients consistently see improved financial performance and greater peace of mind.

No Hidden Fees

Transparent pricing and no surprise costs.

Proven Results

Trusted by EMS & Fire departments across Ohio.

Local & Personalized Support

Family-owned and operated, we pride ourselves on building lasting relationships.

Compliance Experts

Full compliance with all Medicare, Medicaid, and HIPAA regulations.

Stay Compliant, Recover More Revenue

Download Our Free EMS Billing Compliance Checklist

Ensure your billing process meets all regulatory requirements and recover more of your hard-earned revenue. This free checklist will help you streamline compliance and avoid costly mistakes.

Testimonials

What Our Clients Are Saying

★ ★ ★ ★ ★

"Your quick responses to our questions and your ability to conduct after normal business hours to meet our needs are both greatly appreciated."

Aaron S.

★ ★ ★ ★ ★

"You always do such a great job! I especially appreciate your being willing to track down back up documentation for payments we receive."

Maryann S.

★ ★ ★ ★ ★

"Professional, kind, and friendly staff. Anytime I need anything you all are on it right away. I appreciate how quickly you all get answers and the help I need. Mostly, you all make me feel like family. Thank you."

Susan S.

★ ★ ★ ★ ★

"You have always been there to answer my questions and take care of things. Thank you for all you do!"

Anna G.