Monday - Friday 7:00 AM - 3:30 PM

Revenue Optimization Consulting

About Ohio Billing

Empowering EMS & Fire Departments with Transparent & Efficient Billing Solutions

At Ohio Billing, Inc., we believe in more than just billing. Founded in 1993, we’ve built a company dedicated to helping EMS & Fire Departments across Ohio and beyond recover more revenue, streamline operations, and stay fully compliant with ever-changing regulations.

We understand the challenges you face—budget constraints, complex regulations, and the pressure to do more with less. That’s why we’ve made it our mission to provide tailored billing solutions that help your department thrive. Our family-owned, locally operated company is rooted in the belief that relationships matter. We’re committed to going above and beyond for every client, offering transparency, accountability, and exceptional customer service every step of the way.

SINCE 1993

MISSION STATEMENT

Empowering EMS & Fire Departments by maximizing revenue recovery with transparency, integrity, and unparalleled customer service, all while building lasting relationships that go beyond transactions.

VISION STATEMENT

To be the most trusted and respected EMS & Fire revenue recovery partner in Ohio, setting the standard for transparency, customer care, and community-focused service.

OUR CORE VALUES

Mission

To deliver expert billing solutions that maximize revenue for EMS & Fire Departments, enabling them to better serve their communities.

Integrity and Character

We believe character matters all the time. Integrity guides every interaction we have with clients and within our team.

Community Commitment

We are good citizens in the communities we live in and serve, striving to contribute positively to our clients and neighbors alike.

Team Accountability

We are team members, not just employees. We hold ourselves accountable to one another and to our clients for the quality of work we deliver.

Work-Life Balance

We believe in balancing hard work with family life, recognizing that true success involves thriving both at work and at home.

Transparency

We pass negatives up and positives all around, and always operate with openness, honesty, and humility. No hidden fees, no misleading terms.

Responsibility and Ownership

We take full responsibility for our actions, our team, and the outcomes we deliver to our clients. Excellence is non-negotiable.

Faith and Focus

Focused intensity over time, multiplied by faith, creates unstoppable momentum.

Meet The Team

A Team Dedicated to Your Success

Our experienced team of billing specialists, compliance experts, and customer service professionals is here to ensure your department maximizes revenue and stays compliant. Get to know the people who make Ohio Billing, Inc. your trusted partner.

Gabrielle Ferguson

Operations

Pamela Sprowls

Business Development

Kelsey Binsley

Marketing

Kelly Coles

Billing Team Lead

Kara Cadle

Accounts Receivable Team Lead

Jenna Wright

Credentialing Specialist

100+

Happy Customers

44,000+

Claims Processed in 2024

21 million+

Revenue Generated in 2024

20+

Team Members

Why Ohio Billing?

We Don’t Just Collect Payments

We partner with you to recover more revenue, reduce administrative burden, & ensure full compliance. Our clients consistently see improved financial performance and greater peace of mind.

No Hidden Fees

Transparent pricing and no surprise costs.

Proven Results

Trusted by EMS & Fire departments across Ohio.

Local & Personalized Support

Family-owned and operated, we pride ourselves on building lasting relationships.

Compliance Experts

Full compliance with all Medicare, Medicaid, and HIPAA regulations.

Stay Compliant, Recover More Revenue

Download Our Free EMS Billing Compliance Checklist

Ensure your billing process meets all regulatory requirements and recover more of your hard-earned revenue. This free checklist will help you streamline compliance and avoid costly mistakes.

Testimonials

What Our Clients Are Saying

★ ★ ★ ★ ★

"Your quick responses to our questions and your ability to conduct after normal business hours to meet our needs are both greatly appreciated."

Aaron S.

★ ★ ★ ★ ★

"You always do such a great job! I especially appreciate your being willing to track down back up documentation for payments we receive."

Maryann S.

★ ★ ★ ★ ★

"Professional, kind, and friendly staff. Anytime I need anything you all are on it right away. I appreciate how quickly you all get answers and the help I need. Mostly, you all make me feel like family. Thank you."

Susan S.

★ ★ ★ ★ ★

"You have always been there to answer my questions and take care of things. Thank you for all you do!"

Anna G.